Interested products

• Q.Is the product corrected?

  A. All main store products are genuine products.
  Reliable purchase of non-manufactured products.

• Q. Is it possible to adjust the scale size?

  A. Possible.
  For this purpose, we will provide free service and notify you at the time of purchase.
  *Extra charges for special packages.

• Q. Is it possible to purchase new terms?

  A. Transparent network purchasing and delivery is an international situation, illegal sales are new regulations.

• Q.What is the status of the so-called Unused products?

  A. Basically, it is a product purchased by a general customer, it has been completely overused, and there are traces of overuse.
  In addition, all necessary accessories such as a small package and warranty certificate are required, but the warranty period is longer than the original condition.

• Q.Is it possible to deliver a handmade leather box?

  A. Fish skin, lizard skin...etc. use of the skin is prohibited, and the company will re-deliver it after its removal.

• Q. Guanyu withdrawal and repair

  A. I'm afraid, but when I left the country, I didn't receive the money and had to withdraw the money or make repairs.

Participation payment

• Q. Payment method for billing products.

  A.
  ・Online purchase: Limited credit card
  ・Physical store front: cash, credit cards, debt cards, electronic money
  Please ask for detailed information on this page. For details.

• Q. How much does it cost?

  A. It depends on where you are.
  Please ask for detailed information on this page.

• Q. Can I buy a discount?

  A.
  ・Netro shopping
  It's a free sale.
  Offered by a sales representative of 9 folds.
  *Foreign nationals only eligible for exemption. Not applicable to Japanese nationals residing overseas.
  
  ・In-store sales
  I am a short-term resident of Japan.
  Owned and licensed by customers.
  A person who has lived abroad for more than two years, or a temporary repatriate who has lived abroad for more than two years, with a slight exemption.
  Use automation gate, lawlessness confirmation entry date, and lawlessness application exemption.
  Requested and obtained entry permit from the Immigration Bureau, confirmation of completion and confirmation of entry date.
  Used credit cards are paid, a limited number of credit cards with the same name are provided.
  
  *Amuro Shopping, new terms and conditions for illegal use of sumo wrestlers.

• Q.What is the tax, advance tax, advance consumption tax?

  A. When the product is exported to a foreign country, the export area, the company's production tax, the export tax, and the export consumption tax.
  Depending on the region, payment will be made in each region, and payment will be made in each country when the goods are in stock.
  Please contact us for detailed information and to consult the relevant country.

• Q. How much is the customs tax, advance tax, advance consumption tax?

  A. Interested tax, head office lawless knowledge, request for advice from the local affairs bureau.

• Q. Is it possible to pay tax, advance tax, advance consumption tax in Shizuoka region, and then pay in a similar manner?

  A. Depending on the jurisdiction of the ship, payment will be made if the goods are available in the country.
  Directly paid courier when delivering in Ota.

Informed delivery

• Q. Is it possible to deliver overseas?

  A. Head office transparent FedEX delivery outside the country.
  Some products are shipped illegally to other countries.

• Q.About how long does it take for delivery?

  A. Delivery will take 1-3 working days after delivery.

• Q. Time and transportation costs for billing delivery.

  A. After delivery, it will take approximately 7-14 days to arrive.
  * Possible dues confirmation, time-consuming situation.
  Transportation costs vary depending on the region.
  Please ask for detailed information on this page.

• Q.Is this a regular delivery company?

  A. FedEx

• Q.Is the product damaged or lost during delivery?

  A. The main store owns all the shipping guarantees.
  When there is a problem with delivery, we will only contact you and assist you with the responsibility for the meeting.

Yukinten family

• Q. Do you have business hours?

  A. Business hours are 11:00-19:30.

• Q. Is it a public holiday?

  A. Open all year round except at the beginning of the year.

• Q.Do you offer foreign language assistance?

  A.Young English, Chinese, and Korean agents.