GINZA RASIN Ginza Chuo-dori Store

We do not try to guide customers to high-priced products, but to guide customers to products that they want and that suit them.
I started working at a regular store in ROLEX for 3 years, and I have been in the watch industry for 11 years.
We can handle a wide range of other brands other than ROLEX.

I am from China and have been working in the watch industry for 8 years since I came to Japan. We have expertise in ROLEX in particular, and we can handle a wide range of models, from the latest models to vintages.
We have been in charge of the appraisal and purchase of many ROLEX so far, and we are confident in determining authenticity and market fluctuations. We strive to respond sincerely and politely to the important items of our customers.

We welcome your consultation and appraisal of watches. We will explain it in an easy-to-understand manner so that you can leave it to us with peace of mind. We look forward to your visit!

We hope to help you find the perfect timepiece, whether as a special gift or a treat for yourself, so that you have a wonderful experience choosing your watch.

To ensure you cherish your encounter with your new watch, we strive to understand your preferences, wishes, and budget, and offer the best possible suggestions.
We will guide each customer with sincerity and dedication, taking into account their individual needs and lifestyles.
We will wholeheartedly assist you in making the time you spend choosing your watch a special experience!

Our motto is "Cherishing the trust we have with our customers," and we approach our daily work with this in mind. We strive to listen carefully to our customers' voices and build relationships where they feel comfortable consulting with us. We aim to be a long-term trusted partner, not only by providing products and services, but also by ensuring thorough follow-up and attentiveness afterward.

We strive to provide customer service that is, in a good way, unlike what you might expect from a high-end watch store, and we aim to have approachable staff members.
We want to ensure that even those buying a luxury watch for the first time can use our services with confidence, so we would like to listen carefully to your needs and offer suggestions accordingly.
If you have any concerns or questions, please feel free to ask!

We strive every day to provide reassuring, cheerful, and enjoyable customer service so that our customers feel truly glad they made their purchase at RASIN.
We strive to convey not only the appeal of our watches, but also the various backgrounds and practices that RASIN employs in the watchmaking process, so that you can purchase with confidence!